Delete your RouteBraid account and data

• Effective date: August 20, 2026
• App and developer: RouteBraid
• Privacy contact: RouteBraid@gmail.com

This page explains how to request deletion of a RouteBraid cloud account and the associated data. You can plan trips locally without an account. Deleting a cloud account does not remove trips that remain only on your device and does not cancel a Google Play or App Store subscription.

Request account deletion in the app

1. Open RouteBraid and sign in to the account you want to delete.
2. Open Settings.
3. Select Cloud Account.
4. Select Request account deletion.
5. Review the confirmation, open the prefilled email, and send it to RouteBraid support.

RouteBraid verifies that you control the account before processing the request. The request does not delete anything immediately. Once verified, RouteBraid removes the Firebase Authentication account and associated RouteBraid-controlled cloud profile and synchronization data, and reconciles retained legacy and archived records. RouteBraid confirms when processing is complete. If you own a shared trip in an older app version, complete any transfer or export you want before requesting deletion. Other people may retain content they previously exported, copied, or screenshotted.

Request deletion without the app

Email RouteBraid@gmail.com from the address associated with the account. Use the subject RouteBraid Account Deletion Request and state that you want the RouteBraid cloud account deleted. Do not send a password, payment-card number, passport number, or unnecessary sensitive information.

RouteBraid may ask for limited information needed to verify that you control the account. After verification, RouteBraid will process the request and confirm completion or explain any lawful exception. You can use this route even if you have uninstalled the app.

What may remain

Limited information can remain temporarily in encrypted backups, provider logs, security records, support records, or transaction systems until it ages out under applicable retention schedules. RouteBraid may retain information when reasonably necessary to prevent fraud or abuse, comply with law, resolve a dispute, or establish or defend legal claims. De-identified information that can no longer reasonably be linked to you may also be retained.

Cancel a paid subscription separately

Account deletion does not cancel billing. Open RouteBraid Settings > Manage subscription, or use the subscription-management screen in Google Play or the App Store, to change or cancel RouteBraid Pro. Store and RevenueCat transaction records may remain under their legal, tax, accounting, fraud-prevention, and transaction-retention obligations.

Local data

Deleting the cloud account does not automatically delete trips stored locally on your phone. Delete those trips in RouteBraid, clear the app's storage, or uninstall the app if you also want to remove local data. Copies you exported or shared are controlled by their destination.

For more detail, read the RouteBraid Privacy Policy or contact RouteBraid@gmail.com.